CardTime FAQs - Your Questions Answered

Account & Registration

How do I create a CardTime account?

Click "Register" and provide your mobile number, email, and secure password. Verification code will be sent instantly. After email confirmation, your cardtime login is active and ready to use.

What is the minimum age requirement?

You must be 21 years or older with valid Philippine identification to access the CardTime platform and play cardtime games.

Can I have multiple accounts?

No, CardTime strictly enforces one account per person. Multiple accounts will result in immediate suspension and fund forfeiture.

How do I reset my CardTime password?

Click "Forgot Password" on the cardtime login page, enter your phone number or email, and follow verification steps to reset securely.

Deposits & Withdrawals

What payment methods does CardTime accept?

CardTime accepts GCash, PayMaya, UnionBank, BDO, BPI, LandBank, and USDT (TRC20/ERC20) for maximum flexibility in managing your cardtime casino account.

What is the minimum deposit amount?

The minimum deposit is ₱100 across all payment methods. Deposits are credited instantly to your balance for immediate play.

Are there deposit fees?

No, CardTime does not charge deposit fees. Some payment providers may apply their own processing fees - check directly with your bank.

How long do withdrawals take?

Standard withdrawals process in 5-30 minutes. VIP level 5+ members receive express 5-minute withdrawals with reduced minimums and higher limits.

What is the minimum withdrawal amount?

The minimum withdrawal is ₱200 for standard members. Higher VIP tiers may have reduced minimums through the cardtime app or website.

Games & Gameplay

What cardtime games are available?

CardTime offers extensive selection: Baccarat variants, Blackjack, Poker (Texas Hold'em, Three Card, Casino Hold'em), Dragon Tiger, Sic Bo, and hundreds of slots including cardtime slot machine games with diverse themes.

Can I play for free?

Yes, most slot games offer demo mode for practice. Live dealer games and card games require real money bets. Download the cardtime app to access demo versions.

What is the RTP (Return to Player)?

CardTime publishes monthly RTP reports accessible in the app info center. Slots average 96-98% RTP, while live games maintain consistent high rates certified by iTech Labs and GLI.

How do progressive jackpots work?

Progressive jackpot slots accumulate winnings across multiple cardtime platforms. Jackpots regularly exceed ₱10 million, with real-time tracking in the app.

Bonuses & Promotions

What bonuses does CardTime offer?

CardTime provides daily login bonuses accumulating to ₱5,000 monthly, first deposit matches up to 100-150% (USDT deposits), tournament prizes exceeding ₱500,000 weekly, and refer-a-friend rewards of ₱500 per referral plus 5% of their deposits.

What are the wagering requirements?

Standard bonuses require 1× rollover. Specific promotions have different requirements - always check promotion terms. Slots and fishing games count 100%, while table games count 10-20% toward wagering.

Do winnings expire?

Funds in your main wallet never expire. Promotional bonus funds may have expiration dates - check specific promotion terms for details.

VIP Program & Rewards

How does the VIP program work?

VIP status is earned through cumulative deposits and wagering. CardTime features 12 VIP levels with increasing benefits: cashback (up to 1.5%), birthday bonuses, faster withdrawals, exclusive tournaments, and dedicated account managers for premium members.

How do I reach VIP Level 5?

Deposit ₱50,000+ within 30 days to achieve VIP Level 5, unlocking express 5-minute withdrawals and personalized support from your dedicated account manager.

CardTime App & Technology

Is there a CardTime app?

Yes, CardTime offers native Android APK (downloadable from the website) and iOS Progressive Web App (PWA). Both deliver console-quality graphics with smooth mobile gameplay and instant cardtime login from any device.

What are the system requirements?

The cardtime app works on iOS 11+ and Android 6.0+. Minimum 100MB free storage recommended. Stable internet connection (3G/4G/WiFi) required for optimal gameplay.

Is the app secure?

Yes, CardTime app uses SSL 256-bit encryption, regular security audits, and KYC verification to protect your information and funds.

Support & Responsible Gaming

How do I contact customer support?

Access 24/7 cardtime support via Live Chat (website/app), Viber, Telegram, or call (+63) 917-CARD-TIME. Multilingual representatives available in English, Tagalog, and Mandarin.

What responsible gaming tools exist?

Set deposit limits, loss limits, and session time reminders through cardtime account settings. Self-exclusion options available for players needing gambling breaks.

Is CardTime legal and licensed?

Yes, CardTime operates under valid PAGCOR license and complies fully with Philippine gambling regulations. All games are RNG certified by iTech Labs and GLI.